Reputation insights you can act on
Know what customers really think—before it shows up as churn or bad press.
Why it’s hard today
Scattered reviews
Late warnings
Manual tagging
Missed patterns
Slow response
Key Features
- Collect what’s already written about your product across the internet—reviews, forums, comments, and more.
- Turn messy feedback into clear attribute scores so you see exactly what’s working and what’s breaking.
- Let customers leave feedback by speaking naturally—no forms, no friction, just fast insights.
Feedback sourcing
Collect what’s already written about your product across the internet—reviews, forums, comments, and more.
Pricing
No more guesswork—get real insights that matter!
No-commitment
Free forever
$0
USD / month
- Unlimited max credit balance
- No subscription required
- Feedback Validation and Filtering
Starter
Perfect for small projects
$19.99
USD / month
- 2,000 credits / month
- 6,000 max credit balance
- Feedback Validation and Filtering
Growth
Your product is popular
$49.99
USD / month
- 6,000 credits / month
- 18,000 max credit balance
- Feedback Validation and Filtering
Large
Your product is big!
$79.99
USD / month
- 10,000 credits / month
- 30,000 max credit balance
- Feedback Validation and Filtering
Note: Each feedback item costs 1 credit to analyze
With vs Without Backsy
Without Backsy
- Late issue discovery
- Manual busywork
- Anecdotal decision-making
- Scattered feedback sources
With Backsy
- Live reputation pulse
- Early-warning alerts
- Evidence-backed insights
- One dashboard for action
FAQ
Frequently Asked Questions
No. Backsy doesn’t collect reviews for you—it analyzes what’s already out there and makes it actionable.
Yes. You set the attributes—like support, pricing, or ease of use—and Backsy scores feedback against them.
Customers can speak naturally into a simple widget. Backsy transcribes and analyzes it instantly, so nothing gets lost.
No. You can start by just sharing a link for feedback, or integrating with your existing review sources.
Product teams, agencies, and brand managers who want to stay ahead of churn, reputation risks, and missed growth opportunities.
Stop chasing reviews.
Your reputation is already written across comments, posts, and forums. Backsy turns that noise into clarity you can act on.
Get Started