Backsy.ai Blog

Discover how AI can transform customer feedback collection, preventing negative reviews and enhancing satisfaction with strategic insights.

BacksyMarch 30

Discover how AI revolutionizes customer feedback collection and analysis, enabling swift, informed decision-making for businesses.

BacksyMarch 30

Stop guessing. See 10 real voice of customer examples from surveys, social media, and support tickets to find out what your customers actually want.

BacksyDecember 24

Stop making bad decisions with bad data. This guide exposes the most common biased questions in surveys and gives you frameworks to fix them, fast.

BacksyDecember 23

A battle-tested approach to analyzing survey data. Learn how to turn raw feedback into actionable insights that drive real business decisions.

BacksyDecember 22

Master qualitative research coding with a battle-tested guide. Move from tedious manual methods to smart AI analysis and find the insights that matter.

BacksyDecember 21

A no-fluff guide to the new product development process. Learn battle-tested strategies to find problems, build MVPs, and launch products that actually win.

BacksyDecember 20

Stop guessing how to increase restaurant revenue. Get actionable strategies for menu engineering, digital ordering, and operations to boost profits now.

BacksyDecember 19

What is design thinking process? A clear, no-fluff guide to empathy, ideation, and prototyping that helps you build products customers actually want.

BacksyDecember 12

A practical guide to building a customer advisory board that provides honest insights, validates your strategy, and prevents costly product mistakes.

BacksyDecember 11