Ditch the Boring Comment Cards – Get Feedback Effortlessly with Backsy
Learn how to replace traditional comment cards with Backsy to collect feedback effortlessly and analyze insights with AI.
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Last night, I had dinner at a restaurant with some people, and at the end of our meal, we were handed a giant comment card. You know the type—long, boring, and asking for way too much effort. Nobody at the table wanted to fill it out, and honestly, I don’t blame them. Most customers don’t want to spend time writing detailed feedback after a meal, a purchase, or a service experience. That’s why most feedback collection fails—it’s inconvenient, outdated, and just plain dull. Here’s what we were handed:
Just looking at this made me not want to bother. There’s a better way.
Enter Backsy – The Effortless Way to Gather Feedback
Instead of forcing customers to fill out a long form, imagine if the restaurant had used Backsy instead. Here’s what the feedback process could have looked like:
With Backsy, you no longer need to shove big comment cards in front of your customers and hope they respond. Instead, Backsy lets you:
- ✅ Collect feedback casually – Customers just type (or even speak) their thoughts. No long forms, no mandatory ratings.
- ✅ Analyze responses instantly – AI automatically extracts insights and scores key attributes without requiring structured answers.
- ✅ Embed feedback forms anywhere – Add a link to receipts, QR codes, or even your website. No more pestering people with paper cards.
- ✅ Turn customer opinions into actionable insights – Backsy does the hard work of analyzing and surfacing key trends, so you know exactly what to improve.
Stop annoying customers with outdated feedback methods. Switch to Backsy and let AI do the work—because the best feedback is the kind people actually give.